PRIVACY POLICY
This Privacy Policy explains how Goodwithin Enterprises, operating under the brand name PopFox (“PopFox”, “we”, “us” or “our”), collects, uses, stores and protects information provided by visitors and customers using https://popfox.in (“Website”).
By accessing or using our Website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you use our Website or place an order:
- Full name
- Mobile number
- Email address
- Billing and shipping address
- Payment and transaction details
- Order history
- Information you provide when contacting us
- Device, browser and website usage information, including IP address, cookies and similar technologies
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Process payments and refunds
- Contact you regarding your orders
- Provide customer support
- Respond to queries, complaints and requests
- Improve our products, services and Website
- Prevent fraud, misuse and unauthorised transactions
- Comply with applicable laws and legal requirements
- Send promotional communication where permitted by applicable law
3. Payment Information
Payments made through our Website are processed by third-party payment service providers, including Razorpay and other authorised payment partners. PopFox does not directly store complete debit card, credit card, CVV, UPI PIN or other complete payment credentials on its servers.
4. Sharing of Information
We may share necessary information with delivery and logistics partners, payment service providers, technology and hosting providers, customer support providers, and government authorities or regulators where required by law. We do not sell your personal information to third parties.
5. Cookies
Our Website may use cookies and similar technologies to improve functionality, analyse website traffic and provide a better user experience. You may disable cookies through your browser settings, although certain Website features may not function properly as a result.
6. Data Security and Retention
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss or disclosure. We retain personal information only for as long as reasonably necessary for business, legal, accounting, tax, dispute-resolution and regulatory purposes.
7. Your Rights
Subject to applicable law, you may contact us to request access to, correction of, or deletion of personal information where legally permissible, or to withdraw consent for certain communications.
8. Third-Party Links and Children’s Privacy
Our Website may contain links to third-party websites. PopFox is not responsible for the privacy practices of third-party websites. Our Website is not intended for children below the age of 18 to independently place orders without parental or guardian supervision.
9. Contact Us
For privacy-related questions or requests, please contact Goodwithin Enterprises through the contact details available on https://popfox.in.